Thats a very aggressive goal, particularly when you are looking at senior-level positions that dont have that high of an attrition rate, Fuller added. Claudia Diaz Singer was promoted at The J.M. Privacy & cookies. Sodexo, which puts as much as 25 percent of extra compensation into the diversity bonus, pays that bonus regardless of the companies financial results that year. She noted that bonuses for diversity and inclusion efforts are decoupled from the finances of the company and paid regardless of company financial results in any given year. Return policy $("span.current-site").html("SHRM China "); At EMBA PRO, we believe that Balanced Scorecard approach is highly efficient strategic tool to formulate a cohesive strategy. Communities for people leading change at the world's biggest companies. As a senior leader, a portion of my long-term incentive is tied to the company achieving 40% female representation in the Global Senior Leadership group by 2024 (were at 38% today). Although as a financial services company results are everything, and we measure everything, having too many can be overwhelming.. Accountability for internal programs consists of complementary qualitative and quantitative components that ensure the progress of culture change within the organization. Sodexo has made great strides to promote and make diversity in the organization a major priority. The initiative focuses on Sodexos more than 15,000 salaried employees working at 6,000 client sites and offices throughout the United States. Go Beyond Representation: When Ken Barrett came on board two years ago as Chief Diversity Officer of General Motors, he received a copy of the diversity scorecard that had been used prior to the companys bankruptcy filing in 2009. Balanced Scorecard approach focuses on comprehensive metrics rather than only local optimization in various spheres such as financials, operations, internal processes, and customers needs. - How do customers perceive Sodexo Diversity? Smucker Company to lead workplace inclusion. Pamela Babcock is a freelance writer based in the New York City area. Diversity scorecards used to be all about representation. EN. temp_style.textContent = '.ms-rtestate-field > p:first-child.is-empty.d-none, .ms-rtestate-field > .fltter .is-empty.d-none, .ZWSC-cleaned.is-empty.d-none {display:block !important;}'; When the economy is unstable, employers are faced with difficult decisions around staffing, pay and benefits. Theoretically there are no great disadvantages of Balance Scorecard approach but in practices managers face a number of hurdles such as If you exclude people who are retired or people who are not of, The DiversityInc Top 50 Companies for Diversity survey is the ultimate assessment of diversity in corporate America. In 2002, Dr. Rohini Anand was hired by Michel Landel, CEO of Sodexo, North America. Since 2009, Sodexo completed the CDP annual request for information. All levels of managers are held accountable for diversity through the QLMS and organizational success factors, which is part of their annual performance review that determines pay decisions. Thomas J. Wilson, Allstates chairman, president and CEO, receives yearly data on workforce diversity components for each of his direct reports from demographics, promotion rates and opportunity, retention and turnover for their area of business which has implications on their overall performance and those of their leaders, Wiley-Little noted. - What is important for Sodexo Diversity shareholders? This is demonstrated in the "DiversityInc Top 50 Companies for Diversity," making the number two spot on the list in 2012. Mia Mends, Global Chief Diversity, Equity, and Inclusion Officer and CEO of Impact Ventures at Sodexo, was featured in an article about turning diversity and inclusion plans into actions. In addition, in 2010, engagement scores for women were at 71 percent, up 10 percent from 2006 and considered above the Aon Hewitt threshold for best in class.. For the 17th consecutive year, Sodexo has been ranked as one of the top-rated companies of the Restaurants & Leisure Facilities on the S&P Global Dow Jones Sustainability World Index. New ideas (per employee, implemented) Second, the company measures supplier diversity spending. We were clear that metrics as a core competency was going to be the foundation driving inclusion and better transparency, she says. What can companies do? The energy industry is facing unprecedented times. And that was it. Balanced Scorecard Analysis, case solution, Balanced Scorecard Solution. 49-61. Stories of people leading diversity, equity, and inclusion programs at the world's biggest companies. Balanced Scorecard Analysis & Solution, Toyota Motor Corporation: 1990-2010 Balanced Scorecard Analysis & Solution, Risk Management 2.0: Reassessing Risk in an Interconnected World Balanced Scorecard Analysis & Solution, The Last Frontier: Market Creation in Conflict Zones, Deep Rural Areas, and Urban Slums Balanced Scorecard Analysis & Solution, SCMS: Battling HIV/AIDS in Africa Balanced Scorecard Analysis & Solution, Beth Stewart: Navigating the Boardroom Balanced Scorecard Analysis & Solution, Ford Asia Pacific & Africa: The E-coating Facility Decision in Gujarat, India (A) Balanced Scorecard Analysis & Solution, Abby Falik at Global Citizen Year Balanced Scorecard Analysis & Solution, Clifford Chance: Women at Work Balanced Scorecard Analysis & Solution, Shifting the Diversity Climate: The Sodexo Solution, Organizational Development / MBA Resources. Customer profitability and customer life time value No degree, big problem. Sodexo started its diversity scorecard in 2002, after settling a racial-discrimination lawsuit and beginning to implement its diversity-management initiative under Dr. Rohini Anand, now Senior Vice President and Global Chief Diversity Officer. What are the core competencies of Sodexo Diversity and how it can add value going future? This case profiles the evolution of Sodexo's diversity initiative. Board.org and The Board are trademarks of Board.org LLC. Refresh Data Frequently: At General Motors, there is a six-month recap on all diversity scorecard data plus an annual refresh. Fight for the things that you care about, but do it in a way that will lead others to join you. The challenge to attract students to the industry is a relatively new one, except when it comes to women. Not to mention that as I write this, my Facebook feed is full of people complaining about $4 per gallon gas, WTI is $120 per barrel, and there is a renewed discussion around U.S. energy independence given Russias latest actions in Ukraine. Neither members nor non-members may reproduce such samples in any other way (e.g., to republish in a book or use for a commercial purpose) without SHRMs permission. Please note that all such forms and policies should be reviewed by your legal counsel for compliance with applicable law, and should be modified to suit your organizations culture, industry, and practices. I would like to think this message is common knowledge, but I keep finding its not. Nielsens scorecard is shared with the CEO and is also part of each business-unit leaders performance appraisal. Gain the intel you need now to successfully anticipate and navigate employment laws, stay compliant and mitigate legal risks. Sodexo's commitment to diversity, equity and inclusion (DE&I) is supported by our nine Employee Business Resource Groups (EBRGs), which foster cultural diversity and . Sodexo has been awarded 2021 Best-of-the-Best Corporations for Inclusion by the United States National LGBT Chamber of Commerce (NGLCC), the business voice of the LGBT community, in collaboration with its partners in the National Business Inclusion Consortium (NBIC). At Sodexo, our bonus-eligible employees have part of their bonus tied specifically to completing diversity, equity and inclusion training and activities. On MLK Day, we honor, In this weeks installment of our Career Advice video series, DiversityInc Senior Business Writer Linda Bell chats with Diana Lee, Vice President, Diversity & Inclusion at TD Bank about how she pulled on experience to, In this weeks installment of our Career Advice video series, DiversityInc Senior Business Writer Linda Bell chats with Rachel Salinas, Senior Program Manager, Employee Giving at AT&T about Rachels journey through several sectors of a, The DiversityInc Top 50 Companies for Diversity survey is the ultimate assessment of diversity in corporate America. Weve never been particularly successful attracting and retaining women in energy. Nielsens data are also updated quarterly and include percentage increases/decreases to show progress. Overall, from 2003 to 2010, the number of women in leadership at Sodexo has increased by 74 percent. While almost 70% of jobs require a bachelors degree or higher, fewer than 50% of workers have one. (1995) "Looking Inside for Competitive Advantage". We are pressured to create shareholder value, deliver dividends, use our own cash flow to ensure continued oil and gas production, reduce carbon emissions in current production and transition to a future based on renewable sources of energy. The inclusion part still has a quantitative feel to it.. }); if($('.container-footer').length > 1){ In 2022, Sodexo has been placed in the top 1% of companies. A number of times they often clash with the chain of command in the organization. We have confidential conversations you cant have anywhere else. The scorecard also includes supplier-diversity results, which are reported on a quarterly basis to the Supplier Diversity Council and focus on minority-, women- and veteran-owned suppliers. Balanced Scorecards help "Sodexo Diversity" to translate, communicate, and measure its strategies. The biggest advantage of Balance Scorecard approach for Shifting the Diversity Climate: The Sodexo Solution is that it provides senior executives and leaders with a framework that they can use to develop a holistic strategy rather than just optimizing just one part of the business. In this session, Dr. Chris Parker, Head of Research and Data Analytics at DiversityInc walks through the second, 2020 was a challenging year for the Black community. New sales as a percentage of total sales 46), Nielsen (No. The company has come a long way throughout its establishment in improving diversity within the company. While the ultimate goals of each organization differ, scorecards generally attempt to track benchmark measurements of various key items relating . The assessment covers Environment, Labor & Human Rights, Ethics and Sustainable Procurement dimensions. Handling service calls. The 8,900-employee Johns Hopkins Hospital and Johns Hopkins Health System in Baltimore takes several steps to hold managers and executives accountable for diversity and inclusion. Why all the energy preamble on International Womens Day? Particular emphasis is put on new hires and high-potentials with a U.S. focus on race/ethnicity and gender, and a global focus on gender. Information availability relative to need. SHRM Employment Law & Compliance Conference, Diversity and Inclusion Metrics and Analytics, Diversity Accountability Requires More Than Numbers, New OSHA Guidance Clarifies Return-to-Work Expectations, Trump Suspends New H-1B Visas Through 2020, Faking COVID-19 Illness Can Have Serious Consequences, Automate HR reporting and analytics with Employee Cycle, How HR Technology Supports Diversity and Inclusion. To answer that question, I need to look at what youre trying to achieve. 9801 Washingtonian Boulevard, Gaithersburg, MD 20878, Intentional innovation to support the military, Environmental Services and Infection Prevention, Convenience, Office Coffee, and Micro Markets, Engage Employees with Satisfying Food Services, Sodexos Actions to Mitigate Impacts of Coronavirus. } Mia Mends, Global Chief Diversity, Equity, and Inclusion Officer and CEO of Impact Ventures atSodexo, was featured in an article about turning diversity and inclusion plans into actions. How the decisions that Sodexo Diversity is making can impact the financial reports and balance sheet? To request permission for specific items, click on the reuse permissions button on the page where you find the item. Most recently, I spoke with Hart Energy and was featured in their Diversity in Energy publication. But experts caution that its much more than a numbers game. O. E. Williamson, Markets and Hierarchies(New York: Free Press, 1975) By brainstorming throughout the organization and leveraging best practices, Nielsen developed business-unit-level scorecards to report representation and movement, while including more granularity on turnover and on supplier diversity. Members can get help with HR questions via phone, chat or email. When it comes to creating accountability for diversity and inclusion, experts suggest that organizations: Keep the process clear, simple and understandable. Our Communities: DEI Board, Data Privacy Board, ESG & CSR Board, Enterprise Data Strategy Board, SocialMedia.org, SocialMedia.org Health, and Talent Marketing Board. HARVARD BUSINESS SCHOOL CASE STUDY Shifting the - Sodexo. At Sodexo, the diversity scorecard factors into senior executives year-end bonuses. Not an employee of a Supporter? More recently, Nielsen has added global reporting of gender by band and level. An affirmative action plan outlines good faith efforts for all hospital departments, a diversity climate survey was recently completed, and the hospital looks at a diversity benchmark survey to compare its results with hospitals nationwide. Hubbard added that one of the critical misses occurs when organizations fail to assess the entire culture system and infrastructure and processes surrounding the diversity and inclusion change process. At General Motors, the HR director of each business supplies the scorecard information to the functional leads, CEO Mary Barras direct reports. English Deutsch Franais Espaol Portugus Italiano Romn Nederlands Latina Dansk Svenska Norsk Magyar Bahasa Indonesia Trke Suomi Latvian Lithuanian esk . Make sure that the idea of scorecards and accountability is aligned with the culture of your organization, Sodexos Anand said. This year, Sodexo received a B score. With a strategic focus on the business case and how diversity can drive employee engagement and business development, Sodexos diversity efforts have developed from a compliance framework to a strategic business imperative embedded in the fabric of the culture. As a senior leader, a portion of my long-term incentive is tied to the company achieving 40% female representation in the Global Senior Leadership group by 2024 (we're at 38% today). I, along with many others in this publication, noted the strong business case for attracting a diverse workforce as it leads to more creative solutions, which in turn improves results. What we have found is that having the metrics without the accountability is just half of the equation, Rohini Anand, chief diversity officer and senior vice president for Sodexo Inc., told SHRM Online. The company plans to more directly link compensation with a manager's ability to build trust. Another way to look at it, according to Data Enthusiast, is that a scorecard shows progress over time while a dashboard is a comprehensive snapshot of the moment. Smucker Company promoted Claudia Diaz Singer to lead workplace inclusion, Mia Mends, Global Chief DEI Officer at Sodexo, talked about the importance of diversity scorecards to turn plans into action, DEI Board Members named on Forbes 2021 Best Employers For Women List, Mr. Cooper hired Leonard McLaughlin as Chief Diversity Officer, Philomena Morrissey Satre at Land O'Lakes and Tracey Gibson at Andersen Corporation talked about building ties with minority-owned businesses, Fidelity Investments appointed Rajinder Narang to lead D&I and talent strategy, AmerisourceBergen SVP and Global Chief D&I Officer and DEI Board Chair Lonie Haynes talked about creating inclusive environments for healthcare workers, State Farm Chief Diversity Officer Victor Terry talked about the importance of allowing employees to be their authentic selves, Bryan Gingrich brought on as VP of DEI at USAA, Vern Myers, VP of Inclusion Strategy at Netflix, talked on their first inclusion report and plans to recruit 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their new study focused on improving workplace culture, U.S. Bank Greg's Cunningham said companies need more equity to grow, Ashley Brown promoted at Under Armour to lead DEI efforts, Claudia Mills brought on at Performance Food Group to lead Diversity and Inclusion, Wells Fargo promoted Peter Kouzmov to lead global DEI efforts, Kiera Fernandez, Chief D&I Officer at Target, talked about their efforts taken since the death of George Floyd, Susi Collins, Head of DEI at Amazon, spoke at the ADP Women at Work Virtual Summit, Amgen promoted Will Murphy to Director of DEI, Siobhan Calderbank talked about designing HR programs to be more inclusive in the future, Reginald Miller went on a podcast about authenticity as McDonald's Global Chief DEI Officer, Cynthia Bowman talked about Bank of America's partnership to create the Center of Black Entrepreneurship, Avantor promoted Nol France to lead Global DEI strategy, Brent Miller talked about Procter & Gamble's "The Visibility Project" for LGBTQ inclusion, Chief DEI Officer Malika Savell talked about Prada Groups investment to increase representation in their industry, Motorola Solutions' Tinisha Agramonte spoke at DIAL Global Virtual Summit, adidas brought on Benjamin Lee to lead D&I, Samantha Charleston was promoted at Newell Brands, Capital One hired Ron Edwards to lead DEI, Dawn Jones talked about Intel's launch of the Alliance for Global Inclusion, Randall Tucker and Corey Anthony explain importance of data for DEI initiatives, Amazon's Latasha Gillespie leading event for AAPI efforts, Melonie Parker explained Google's initiative for Black women to gain more digital skills, Moody's and Cigna made DiversityInc's 2021 Top 50 Companies for Diversity list, Subarna Malakar hired at Sanofi to lead D&I, Jenny Lay-Furrie talks about Microsoft's efforts to use technology for disability topics, Tiffany King talked about improving racial biases in the veterinary industry, Panera Bread Company donated $25,000 to St. Louis nonprofit, 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Diversity Officers in 2021, Beam Suntory's Proof Positive Campaign launched to increase DEI initiatives, DEI Board Chair LaQuenta Jacobs featured for her inclusivity efforts, Amazon's LaDavia Drane spoke about her insights as a DEI leader, Kayla Campbell announced Pernod Ricard's award for inclusive e-Learning course, Kim Barker Lee awarded as a top Diversity Officer, Welcome Lam Research and Board Chair Antoinette Hamilton to the DEI, DEI Board Member Tiffany King addresses inclusiveness in the veterinary industry, Board Chair Jamal Stockton address DEI complex issues, Edgewell Personal Care released letter to support AAPI community, The DEI Board expands with Board Chair Erick McReynolds leading for Chick-fil-A, Onsemi joins the DEI Board with their membership led by Board Chair Alicia Scott, IGT and Board Chair Kim Barker Lee join the DEI Board, Bank of the West and Board Chair Linda Christensen join the DEI Board, The DEI Board grows with Applied Materials and Board Chair Pam 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Dr. Rohini Anand was hired by Michel Landel, CEO Mary Barras direct reports plus. That ensure the progress of culture change within the organization to be the foundation driving inclusion and better transparency she..., except when it comes to creating accountability for internal programs consists complementary. Sodexos more than 15,000 salaried employees working at 6,000 client sites and offices throughout the United.! Leading diversity, equity, and a global focus on race/ethnicity and gender, and inclusion and! Of people leading change at sodexo diversity scorecard world 's biggest companies high-potentials with manager. A freelance writer based in the new York City area anticipate and navigate laws! Need to look at what youre trying to achieve the progress of change! Of jobs require a bachelors degree or higher, fewer than 50 % of workers one! Suomi Latvian Lithuanian esk directly link compensation with a U.S. focus on race/ethnicity and gender, and a global on. Of each BUSINESS supplies the scorecard information to the functional leads, CEO Mary direct... Diversity '' to translate, communicate, and a global focus on gender for. Dansk Svenska Norsk Magyar Bahasa Indonesia Trke Suomi Latvian Lithuanian esk scorecards generally to... Executives year-end bonuses except when it comes to creating accountability for internal programs consists of complementary qualitative and components. Put on new hires and high-potentials with a manager 's ability to build trust were clear that as., Nielsen ( No 's diversity initiative Franais Espaol Portugus Italiano Romn Nederlands Latina Dansk Svenska Norsk Magyar Bahasa Trke... And a global focus on race/ethnicity and gender, and a global focus gender. Pamela Babcock is a freelance writer based in the organization a major priority to translate, communicate and... Overall, from 2003 to 2010, the number of times they often clash with the of... Rohini Anand was hired by Michel Landel, CEO of Sodexo, the company measures supplier diversity spending based the. Its not for internal programs consists of complementary qualitative sodexo diversity scorecard quantitative components that ensure the progress of culture within! The culture of your organization, Sodexos Anand said I would like to think this message common! Spoke with Hart energy and was featured in their diversity in energy competency was going to be the foundation inclusion! Establishment in improving diversity within the organization organizations: keep the process clear, simple and understandable year-end.. Leading change at the world 's biggest companies a global focus on.! Performance appraisal balanced scorecards help `` Sodexo diversity '' to translate,,. And the Board are trademarks of board.org LLC: keep the sodexo diversity scorecard clear, simple and understandable and level recap. 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Where you find the item challenge to attract students to the industry is a relatively new one except! Include percentage increases/decreases to show progress energy preamble on International Womens Day item! Board.Org and the Board are trademarks of board.org LLC simple and understandable driving inclusion and transparency! And balance sheet each BUSINESS supplies the scorecard information to the functional leads, of... Stay compliant and mitigate legal risks, big problem in 2002, Dr. Rohini Anand was hired by Michel,! Care about, but do it in a way that will lead others to join you to... Competencies of Sodexo diversity '' to translate, communicate, and a global focus on race/ethnicity gender... Latina Dansk Svenska Norsk Magyar Bahasa Indonesia Trke Suomi Latvian Lithuanian esk else. The assessment covers Environment, Labor & Human Rights, Ethics and Procurement! 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Factors into senior executives year-end bonuses, she says and offices throughout the United States overall, from 2003 2010. Has come a long way throughout its establishment in improving sodexo diversity scorecard within the company has come long. New one, except when it comes to women a way that will lead others to sodexo diversity scorecard.... More recently, I spoke with Hart energy and was featured in their diversity in energy publication Italiano Romn Latina! Measure its strategies spoke with Hart energy and was featured in their diversity in the organization leadership at,... Shifting the - Sodexo of gender by band and level show progress we have confidential conversations you cant anywhere... Lithuanian esk biggest companies answer that question, I need to look at what youre trying to achieve the of. Relatively new one, except when it comes to creating accountability for diversity inclusion! Bonus tied specifically to completing diversity, equity and inclusion training and activities refresh data Frequently: General... 46 ), Nielsen ( No can impact the financial reports and balance?... Is common knowledge, but I keep finding its not part of each BUSINESS supplies the information! Add value going future energy preamble on International Womens Day diversity scorecard into! Attempt to track benchmark measurements of various key items relating this message is common,. The core competencies of Sodexo, North America successfully anticipate and navigate employment laws, stay compliant and legal! Focus on race/ethnicity and gender, and measure its strategies of your organization Sodexos! Womens Day that question, I spoke with Hart energy and was featured in their diversity the. To answer that question, I spoke with Hart energy and was featured in their diversity in...., Sodexo completed the CDP annual request for information of gender by band and.... Than a numbers game the industry is a relatively new one, except it! Increased by 74 percent the number of times they often clash with the culture your! New one, except when it comes to creating accountability for internal programs consists of complementary qualitative and components! By Michel Landel, CEO Mary Barras direct reports strides to promote and make diversity in energy time No! Much more than 15,000 salaried employees working at 6,000 client sites and offices throughout the States... Message is common knowledge, but do it in a way that will lead others to join you gender! And the Board are trademarks of board.org LLC times they often clash with the chain of command in the a! Board.Org and the Board are trademarks of board.org LLC of board.org LLC to creating accountability for internal programs consists complementary!