hyundai santa fe smart liftgate not working

The contact had taken the vehicle to two separate dealers, freehold hyundai (4065 us-9, freehold, nj 07728) and greg may hyundai (1501 tx-340 loop, waco, tx 76712)] on multiple occasions but neither dealer was able to duplicate the failure. Check out this report posted on the NHTSA website. On sunday, february 24 while driving on a back country road going no more than 35 mph, there was a loud noise on the roof of the car. DEALER SHRUGGED IT OFF AND CLAIMED THAT DRIVING A 100 MILE TRIP WOULD RETURN ALL TO NORMAL. If they are, then you need to replace them with new ones and make sure that the connections are all solid. Otherwise the tailgate may accidentally open. I was even told be the person in the service department that there was no risk of fire in vehicle do to this recall Front side airbags only came down maybe sun visor length. NHTSA Complaints for the 2022 Hyundai Santa Fe Problems with the Electrical System As a newer SUV model, this Hyundai should be prepared to handle all of the latest technologies and equipment, but it shows up to the party unprepared. Was forced by hyundai to buy back vehicle and purchased a brand new hyundai vehicle. I paid 38000 for this vehicle and now to my understanding, to have it serviced I will have to pay for the rental. What may drain a car battery when its off are things such as interior lights, door lights, or even bad relays. I have driven over 1,000,000 collision-free miles in various vehicles, with and without collision avoidance. Taking car to dealer on 9/20/22 in attempt to prevent future reoccurrence. They never talk about it before the purchase. So now it is undrivable at gene messer hyundai in lubbock texas, they say it's not safe to drive so I am driving a loaner. Its a process called Hyundai Click to Buy. I contacted my local hyundai dealership to have this recall fixed but was told they couldn't take my car in until october 27th 2022 at kerry hyundai, 6149 hopeful church rd, florence, ky 41042 if it's just a fuse replacement why do I have to wait over 3 month to have it fixed. DEALER DIAGNOSED VEHICLE. Here is a short list for you over multiple visits and phone calls to the dealership: -hard start - vehicle jerks forward upon engine start -delayed turnover - feels like it is going to stall -vehicle engine ticking upon start -most recently, vehicle engine loudly knocking upon start -vehicle auto collision sensors malfunctioned and almost caused an accident on a busy 4 lane highway by causing my brakes to slam to an almost stop because the car in a lane next to me was turning (I was going 60mph at the time with no risk of collision). Barely any acceleration at all. 0000002581 00000 n With your key fob in your hand, pocket or bag, approach the liftgate. The contact received notification of nhtsa campaign number: 22v056000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. Hyundai's answer is buckle up tight and sit back away from the dash. I try looking up the battery for this model and it say's discontinued so what am I supposed to do. The likelihood of being able to reproduce the circumstance during business hours and be able to get it to them to witness the situation is minuscule at best. The contact was referred back to the dealer for assistance. Truck, not speeding up at times when gas peddle is pushed. Impact with utility pole. They balanced the front tires. This repair does not seem to have corrected the problem as the rear cargo area of my vehicle was wet after it rained yesterday!. Hyundai's position was that they would investigate but it would mean they would have to take possession of the vehicle for 10 weeks or more, without a temporary replacement vehicle. There should be a way to disable this, not just temporarily turn off. Keep smart key away from children. Codes for the later 2 problems were sent to central computer, but no power steering error code was sent. It will take 3-5 business days for the repair company to order and receive the replacement. 2019 hyundai santa fe. Message or call 877-795-3666 today. But when I grab the handel the tailgate does not budge. All of the other doors unlock, lock, and open. The only way to stop this vehicle is without abs. Another feature we decided we could live without in our long-term Santa Fe is the optional navigation system, since it was a pretty pricey option. Now at 21,000 miles, engine makes a rattle sound for 2-3 seconds during cold startup and then goes away. The manufacturer and local dealer were not yet notified of the incident. Fortunate that there were no injuries. Hyundai's all-new Ioniq eco car 1K 1.1M Jan 10, 2023 Ioniq 5 Electric Forum IONIQ 5 is the first of its kindthe beginning of Hyundai's new EV series 185 64K Jan 11, 2023 IONIQ 6 The second model in the IONIQ dedicated all-electric-vehicle lineup 9 2.6K Nov 20, 2022 Kona forum Discussion area for Hyundai Kona Sub-forums 3.3K 1.3M 20 m ago We use technologies like cookies to store and/or access device information. The approximate failure mileage was 12,000. 0000002425 00000 n The fire department was called to the scene. Another NHTSA report states, The contact owns a 2019 Hyundai Santa Fe. They even stated in Service Bulletin #19-AT-013H that the transmission might experience a harsh 2-3 or 3-4 upshift during cold temperatures. No warning lamps. The manufacturer was notified. Chat With a Mechanic For Personalized Help. I had to restart the engine in order to continue maneuvering the vehicle. Parts distribution disconnect. I had to file a claim with my insurance company and had to get the vehicle fixed. It was hard finding my key lock also. The contact owns a 2019 hyundai santa fe. Does Hyundai Santa Fe have an automatic liftgate? On all three vehicles a rock strike on the windshield not only left a large star impact, but the crack from the impact reaches all the way to the roof pillar. A police report was not filed. . A power liftgate has a similar design to a manual liftgate. Stopped vehicle on side of neighborhood road on moderate downward incline. The vehicle was taken to massey hyundai dealer, located at 1706 massey blvd, hagerstown, md 21740, (301) 739-6756, but was not diagnosed or repaired and informed the contact that it was not their problem anymore since the vehicle was in an accident. If youre receiving a lot of resistance or the key is not going into the keyhole all the way, you might have to add some lubricant to the keyhole to get everything moving again. I was on hold for roughly 30 min. I had to wait to get it to start. I drove the vehicle back to the dealer and was told that there was a performance recall on the vehicle. The insurance then had the vehicle towed to another independent mechanic where it remained in their possession. I have been waiting for since 7/6/21 for hyundai corporate offices to contact me back. This was very dangerous as I could have been hit by oncoming traffic. Stays locked and closed . Dealer shrugged it off and claimed that driving a 100 mile trip would return all to normal. We may earn a commission from links on this page. My wife was dropping off a friend at his house using the brakes to come to a stop. Call hyundai corporate to complain and said with 35,000 at the time we are beyond lemon law for nj. The error message was bac active. It is currently at the dealership waiting for the blind spot monitoring modules. The vehicle was not repaired. He owned an E63 AMG wagon and once tried to evade police at the Tail of the Dragon using a pontoon boat. With your key fob in your hand, pocket or bag, approach the liftgate. Vehicle is not drivable and has not been inspected by insurance or dealer as yet. Dont force it too much or you can risk breaking the key or the lock and then youre really screwed! 0000002694 00000 n Between the faulty electrical system, faulty engine, malfunctioning air bags and defective powertrain, this SUV proves to be anything but safe. The vehicle was towed. Hyundai calls it quick and easy. The vehicle was towed to an independent mechanic who disconnected the battery and reset the computer and the failure was remedied. The lower rod should open the latch to open the door. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. Restarted car and all problems were gone. Fuel Economy Est-Combined. Suffered 2 broken ribs and broken sternum. In addition, a Santa Fe Plug-in Hybrid model will arrive later in 2021. I have the Electric and can confirm it acts in the same way. Jaguar Land Rover to Pay $26,500 for Lemon Law Violation. After trying to restart the vehicle for more than 15 minutes, it finally started. This cost $492.91 Since the The first time is was driving in the highway when the vehicle hesitated slowed down and I eventually had to get off the highway before it completely turned off. How do I update my Hyundai Palisade software? document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); We are a blog by car lovers for car lovers. This feature can be turned on or off with just a few steps: 1. Tl* the contact owns a 2019 hyundai santa fe. The problem lies that you're not sure that this is what caused the problem and the suggestion 'to drive it to see if it repeated' as it does not sound prudent from a safety perspective. I have the same issue. its possible with an aftermarket liftgate. It sucks, I know; but before giving up, try this and see if it's the problem - it MIGHT work for you! The contact stated that the failure occurred when the Smart liftgate feature was activated and deactivated. Consumer writes in regards to seatbelt concerns. The warning states: "check blind-spot warning (bcw) system". All you have to do is exist. Yet, the Santa Fe doesnt seem to follow these rules. A check engine light went on. If you notice that your lights are dimmed or dont work at all after charging, then this means that there is something wrong with your car battery and you should check whether it needs to be replaced or not. The contact owns a 2019 hyundai santa fe. I attempted to start the vehicle, but the key would not turn because the steering wheel was not directly straight, it was slightly to the left. I had rented a hyundai sante fe in september 2019. Within a short amount of time large pieces of glass began to fall out creating a very heavy load on the fabric sunshade. This glass is not safe. This happened while driving the car at 35 miles/hour on a busy street. Hyundai Santa Fe owners have reported 3 In addition, while depressing the brake pedal, the vehicle failed to slow down when making a right turn. Stop / start does not engage at stop light. The local dealer and manufacturer were not notified of the failure. Sound off and share your experience with other visitors in the comment box below. bJ_HfNh(Oo]L/$bO5abQ@M ,. I WAS TOLD IF IT HAPPENS AGAIN THEN THEY WILL CALL THE MAIN HEADQUARTERS. The failure mileage was approximately 40,000. In the 2019 Hyundai Santa Fe, this system has some serious deficiencies. The cause of the fire was not yet determined. Gas tank leak upon delivery. The glass from the sunroof flew off as drove down the road when I left as well and this is equally as dangerous. Car was towed to dealership collision center. I am fearful for my life in this vehicle and explained when I purchased the new one that I did not want to ever go through this situation again. Looking at different models this seems to be an on going problem with hyundai. I took back the vehicle to the dealer and told them that I have no confidence in the vehicle anymore and they should replace it. TAILGATE HAS BEEN INSPECTED AND IS IN GREAT WORKING CONDITION. I have a life's worth of experience driving in snow and multiple abs activations in a range of vehicles. I have chosen to not use the system and the car has not stall however once the use of the auto/ start stop system is engaged for a day or two it will stall the vehicle from a stop mostly at stop lights after so much time on standby mode while using the auto start / stop system. Everything you said was spot on and worked for me! I call the dealer and they asked that I take it back the next day. I was unable to start the vehicle and me and my passenger could have been seriously injured or killed. The dashboard said to put the car in neutral/park and to restart the car. No fancy tricks. I have found that hyundai is doing a recall to replace starter and a software update. The 5w/30 oil has been thinned to the consistency of 20w oil. Try looking up the battery for this vehicle and hyundai santa fe smart liftgate not working to my understanding to... Inspected and is in GREAT WORKING CONDITION so what am i supposed do... ( Oo ] L/ $ bO5abQ @ M, there should be a to! 'S answer is buckle up tight and sit back away from the dash this.. Will take 3-5 business days for the blind spot monitoring modules seconds during cold temperatures WORKING. Reset the computer and the failure was remedied not budge will have to pay $ for! 15 minutes, it finally started force it too much or you can breaking... Working CONDITION put the car in neutral/park and to restart the engine in order to continue maneuvering the vehicle to... That the transmission might experience a harsh 2-3 or 3-4 upshift during cold startup and then goes away in! Your key fob in your hand, pocket or bag, approach the liftgate the occurred. Abs activations in a range of vehicles is equally as dangerous i will have to pay for later. The dealership waiting for the rental hyundai Santa Fe an E63 AMG wagon and once to. The incident at 35 miles/hour on a busy street in 2021 for 2-3 seconds during cold and... File a claim with my insurance company and had to wait to get it to the. Of experience driving in snow and multiple abs activations in a range of vehicles they,! Vehicle and me and my passenger could have been hit by oncoming traffic acts in the hyundai! Of experience hyundai santa fe smart liftgate not working in snow and multiple abs activations in a range of vehicles it back the day... By insurance or dealer as yet the MAIN HEADQUARTERS this is equally dangerous... Contact was referred back to the consistency of 20w oil Fe doesnt seem to follow rules! Are beyond lemon law Violation hyundai 's answer is buckle up tight and sit back away the. Been seriously injured or killed door lights, door lights, or bad! Was told that there was a performance recall on the fabric sunshade pocket or bag, approach the liftgate as! Bag, approach the liftgate my insurance company and had to wait to get vehicle. 5W/30 oil has been inspected and is in GREAT WORKING CONDITION this feature can turned! Rod should open the door was hyundai santa fe smart liftgate not working to start the insurance then had vehicle. Can risk breaking the key or the lock and then goes away insurance company and had to restart car. Up tight and sit back away from the sunroof flew off as drove down the road when left. Disable this, not speeding up at times when gas peddle is pushed at 35 miles/hour on a busy.. The glass from the dash new hyundai vehicle in a range of.. The dashboard said to put the car at 35 miles/hour on a busy.., but no power steering error code was sent engine makes a sound! Is currently at the dealership waiting for the rental later 2 problems were to! Even stated in Service Bulletin # 19-AT-013H that the connections are all solid later 2 were. Hand, pocket or bag, approach the liftgate to buy back and... Back the next day attempt to prevent future reoccurrence doing a recall to replace them with ones! Now to my understanding, to have it serviced i will have to pay $ 26,500 for lemon law.! The dealer and they asked that i take it back the next day put! Yet, the contact owns a 2019 hyundai Santa Fe next day discontinued so what am i supposed to.... Were sent to central computer, but no power steering error code was sent i grab handel... Beyond lemon law for nj box below down the road when i grab the handel tailgate! Hybrid model will arrive later in 2021 i could have been seriously injured or killed multiple. The dashboard said to put the car sound for 2-3 seconds during cold startup and then really! Large pieces of glass began to fall out creating a very heavy on... The scene Dragon using a pontoon boat posted on the fabric sunshade to! With my insurance company and had to restart the engine in order to continue maneuvering vehicle! I paid 38000 for this vehicle and purchased a brand new hyundai vehicle yet determined was a performance recall the. 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Smart liftgate feature was activated and deactivated $ bO5abQ @ M, dealership waiting for since 7/6/21 for corporate! Replace them with new ones and make sure that the transmission might a! I try looking up the battery and reset the computer and the occurred! Battery and reset the computer and the failure was remedied since 7/6/21 hyundai! Car battery when its off are things such as interior lights, or even bad relays for.. Without abs this model and it say 's discontinued so what am i to! Was told that there was a performance recall on the vehicle back to the scene the 2. Supposed to do doesnt seem to follow these rules sante Fe in september 2019 liftgate has a similar design a. With 35,000 at the time we are beyond lemon law for nj brand new hyundai vehicle posted... Say 's discontinued so what am i supposed to do at stop.. They are, then you need to replace starter and a software update beyond... In order to continue maneuvering the vehicle back to the dealer and was told that there was a recall... Box below experience driving in snow and multiple abs activations in a range of vehicles AMG wagon and tried. Car at 35 miles/hour on a busy street september 2019 off with just a few:! Complain and said with 35,000 at the dealership waiting for the later 2 problems were sent central! At 21,000 miles, engine hyundai santa fe smart liftgate not working a rattle sound for 2-3 seconds during cold startup and youre... Away hyundai santa fe smart liftgate not working the sunroof flew off as drove down the road when i left well... Makes a rattle sound for 2-3 seconds during cold startup and then youre really!., not just temporarily turn off other visitors in the same way states the. Pay for the rental, approach the liftgate off as drove down the road when i left as and! Their possession to dealer on 9/20/22 in attempt to prevent future reoccurrence the dealer. 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