Our flooring expert will help you find your dream floor in the comfort of your home. If you visit any website via a link on this Website you do so at your own risk. Yes! They're water resistant and look great! If report of the fault is received within 14 days of receipt to the customer and the fault is accepted, a refund or replacement will be offered. Available 7-days a week. - A complimentary tidy-up to ensure you can enjoy your new flooring right away! Check out what 53,312 people have written so far, and share your own experience. During certain times of the day, the phone lines can get a bit busy, so perhaps try again at a quieter time. A seamless experience so far and friendly, helpful staff. Registered Office: 1a Spur Road, Orpington, Kent, BR6 0PH. Our carpet underlay ranges from 8mm - 11mm, so make sure you choose a thicker underlayfor a room with high footfall. Carpetright's latest results revealed its profits . This is normal but as part of the fitting process, and if requested to do so, the fitter can flatten the pins. Unfortunately, we dont do flooring repairs. Alternatively, you can leave a message with your details and someone from Customer Support will call you back. We excite people about the transformative effect that great floors can have on their home. Yes, we offer a whipping service, which is the technical name for the action of edging an offcut or carpet, so that it can be made into a rug or mat. Tapi Carpet may be responsive or may refuse to fix your issue. For major damage like scorch marks or rips in your carpet, you might want to check your home insurance policy to see if these repairs are covered under accidental damage. With up to 22 ranges of carpet rolls, in 4 different colours, these 4m wide rolls of carpet offer convenience and great value for anyone in a rush. Our Delivery & Care package also includes 8 weeks of storage, but if you're moving house, we'll be happy to work with you to sort something out if there are any delays to your move in date that are longer than this. Standard delivery times quoted can only be used as a guide and provided at the time of order. Location Orpington, Kent, United Kingdom, United Kingdom. A carpet made from 100% polypropylene is stain resistant so any muddy paw prints or little accidents can be easily cleaned up. No, 5m is the widest carpet we have available. Orpington Approx. These will disappear as the carpet settles in to its new environment and the pile is flexed through regular use and vacuum cleaning. Rest assured, we put your safety first. Areas where foot traffic twist and turns are especially prone to changes in appearance. There's a lot of choice when it comes to carpet underlay, and the experts at Tapi can help you decide which underlay is best! Terms and conditions apply. Inspiration for your home & garden. Available 7-days a week. Have the floor you adore with up to 4 years interest free credit, 0% APR and no deposit! Our brand promise, to make inspiring flooring reassuringly simple, as well as our three brand values - Inspire, Reassure, and keep things Simple - all help us to deliver the Tapi Difference to our customers and continue to fuel our growth. If you do not accept these Terms and Conditions you must immediately stop using the Website. Available 7-days a week. You are responsible for all measurements you give us, except where Tapi have completed a home visit and surveyed the relevant parts of the property and supplied or confirmed measurements. It's easy to use and will help you visualise a wide range of options, making flooring decisions even simpler. Tapi Carpets & Floors Ltd. acts as a credit broker and not the lender. The fastest growing carpet retailer in the UK. The aim of our delivery and care package is to make your installation as smooth as possible. From what they sell to the impeccable customer service of the entire staff and their courteous and helpful attitude, they made me feel welcome straight away and I got two fantastic carpets . All copyright, trade marks and all other intellectual property rights in the Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website) are owned by or licensed to Tapi Carpets & Floors or otherwise used by Tapi Carpets & Floors as permitted by law In accessing the Website you agree that you will access the content solely for your personal, non-commercial use. Oh no! A lower tog rating will transmit underfloor heating more efficiently. The 50 will then be deducted from your invoice value when you place the order with us. Book an online consultation with one of our team from the comfort of your sofa. The delivery leadtime for carpets varies depending on whether the carpet you like is in stock. Design a completely new look for your room that starts from the floor up. Check out what 53,412 people have written so far, and share your own experience. Offer excludes the cost of fitting the floor. Please confirm you would like to subscribe to our newsletter? It is the policy of Tapi Carpets & Floors Ltd to change the name of all products to ensure each has a unique name within our product ranges. Each promotional offer will have its own terms and conditions and these will be available to review via our website. If goods are refused whilst delivery is being attempted, the goods will be returned to the carriers premises. If you require additional fitting services these can be arranged with the fitting partner in advance and quoted for separately. Input your details into the refund policy generator below and . After moving in realised carpet wasn't suitable and called Tapi to ask what changing the order for flooring would entail and we were told this would just mean it would take longer but it was no problem and we proceeded to to a lot of preparations for flooring. Areas where foot traffic twist and turns are especially prone to changes in appearance. The Tapi Delivery & Care Package includes: - Removing any offcuts leftover from the installation. When our 3rd party carrier contacts you to arrange delivery, please make them aware if there are any special requirements to support the carrier completing the prescribed method above. Uneven floorboards and surfaces, if left uncorrected by the customer, can affect the appearance of your new flooring by being seen through to the surface. Make your home your own with fabulous carpets, luxury vinyl and laminate. If you have photos of the room you could show us, those would also help us to give you an accurate quote. Tapi Carpets & Floors. Some of the bigger cuts of carpet are extremely heavy and it wouldnt be possible for the fitters to get the carpet inside your home if it wasn't cut down beforehand. You must contact them within six months of the date of Novunas final response letter to you. The length of time from placing your order to delivery to the store is based on several factors such as the type of flooring, or whether the colour/pattern/style chosen is in stock with the manufacturer. Any party wishing to link to this website is entitled to do so provided that the conditions below are observed: you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing; you do not misrepresent your relationship with this website; and the website from which you link to this Website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party. If you have a complaint, please submit this in writing via our website https://www.tapi.co.uk/contact-us where the matter will be investigated. Were glad you asked! We will remove your old floor, take it away and fit your new one. Door easing, whipping (the process of stitching the edges of the carpet with a yarn edging to prevent these from fraying), waste removal and uplift. Approx. Whilst our fitting partners can repair some subfloor issues, and we can also rectify any fitting issues under our 10-year fitting guarantee, we cant help with aesthetic flooring repairs. 45 minutes. TAPI CARPETS & FLOORS LIMITED - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity Cookies on Companies House services Novuna will acknowledge your complaint and investigate it thoroughly and issue their response within eight weeks. Available 6-days a week, 9am-5pm. Smart ways to shop with Tapi. These will apply when an order has been placed even if only a deposit has been made within a store. Full Time position. Receive the latest offers, promotions and Tapi news delivered straight to your inbox with our exclusive email newsletter. Please discuss these with the store staff prior to the fitting appointment E.g. Send. Tapi Carpets's top offer: Luxury Hard Wearing Vinyl Flooring from 16.99. Experience level Qualified accountant. Where you have placed an order in store and an estimate of the price has been provided but the final price is determined by a home visit there may be a fluctuation in price. Very thoughtful, nothing was too much trouble, and everything explained in great detail. Tapi Carpets & Floors Ltd. This technique is know as carpet whipping, and it's a specialist skill. Please confirm you would like to subscribe to our newsletter. Available 7-days a week, some evenings. Carpet Underlay Tapi Gold Heavy Use Underlay VS Tredaire Colours Green Carpet Underlay Gold Coloured Flat Bed Sponge Rubber VS Green Coloured Flat Bed Sponge Rubber Both have a thickness of : 10.30mm (approx) Both have a Tog Rating: 1.47 Tog Both have a Impact Sound Reduction of: 44db Tapi Wonder Underlay VS Tredaire Softwalk Carpet Underlay Where they are provided by the manufacturer, we accept no responsibility for these additional warranties or guarantees. TAPI CARPETS & FLOORS LIMITED - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity The return of Tapi is to be completed within 30 days of the customer receiving the product, ensure that the returned product is in good condition and is not damaged, customer take the cost of return. Smart ways to shop with Tapi. Click on a basket to view added products or progress you order. Registered No: 09247255 trading as Tapi Carpets is a credit broker for the purpose of introducing credit provided by the lender Novuna Personal Finance, a trading style of Mitsubishi HC Capital UK PLC. Tapi Carpets & Floors has 5 stars! Receive the latest offers, promotions and Tapi news delivered straight to your inbox with our exclusive email newsletter. Tapi Carpets said it aims to become the UK's leading carpet and flooring operator within the next five years. We can also arrange to uplift and remove your old flooring at the same time for an additional fee. Just like a superhero's sidekick, underlay provides support for your carpet and helps enhance its performance. Tapi Carpets & Floors Website may include links to third party websites that are controlled and maintained by others. Tapi carpets. Book an online consultation with one of our team from the comfort of your sofa. Our flooring expert will help you find your dream floor in the comfort of your home. We're frequently asked how much it costs to carpet a room, and the answer is that it depends on lots of different things: the type of carpet, the size of the room(s), how many rooms, the type of underlay, the location it will be fitted, and which accessories you choose, among many other things. Tapi offers all of the above, some are an extra charge. Recently. Easily bleachable in case you get stains and moths won't attack it. No sow. Credit is subject to application and Status. Customer satisfaction is key to us, so we'll do our utmost to resolve any issues you have as quickly as possible. Order online or check stock in store. Broadly speaking, it should set out: What goods are returnable (or which are not) When you will offer a refund How customers can claim a refund, or make an exchange Your exchange rules How long it takes to receive a refund To give you an idea, our cheapest carpets start from 4.99 per m2 and our charge for fitting carpet is 5.30 per m2, so it costs less than 240 to carpet a small 3x4 metre room (including underlay, door bars, and grippers). Well help you find your perfect match. Approx. The appointment for measuring went smoothly and now we wait for it to be fitted. Approx. Can I order flooring online or over the phone? This method of amending product names is a standard industry practice. If the same carpet is being installed in multiple rooms, such as stairs and a landing, it will probably be cut to size in the warehouse where is plenty of space to roll it out. High traffic areas such as in front of chairs, beside the bed and in doorways are relevant examples of where the deterioration of appearance may occur. Click on a basket to view added products or progress you order. If your room is close to the nominal width of the carpet, please allow for extra in case a join is required. No-one is answering the phone in Customer Support, what can I do? We don't have a list of approved nationwide companies who clean carpets, so it's probably best to contact your nearest Tapi store and ask if they can recommend any professional local carpet cleaners in your area. 90 minutes. Do you agree with Tapi Carpets & Floors's TrustScore? For further information please consult our floor care guide. *Restrictions apply. If the items are being stored for a period of time, carpet should not be folded but should be rolled, and smooth flooring should be kept flat and will need to be acclimatised in the appropriate room 48 hours prior to fitting. 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