Laurel is not just the backdrop for Home Town, but rather takes center stage in an important way for the show's hosts. We hope that you continue to enjoy our free content. Another part of that game is having that particular police report mysteriously disappear from the LPDs records. When a girlfriend of Greg Burroughs called the Laurel Police Department back in 2014 because he was being abusive toward her and the girlfriend winds up being the only one arrested, that is all part of the privilege game. Our questions fell on deaf ears. However, most people are not trained in how to deal with anger, frustration, disappointment, and a host of other emotions that happen as a result of client-agency interactions. What's worse? Hattiesburg, Jackson, especially Rankin county is so corrupt.. Laurel is worse then people know. In turn, they would likely hire people with virtually no ties to our area but their allegiance to Raycom was noticeable. We hope that you enjoy our free content. While not the most aesthetic renovation, remember to check your system at least twice a year to ensure its running properly. If its not up to par, youll need to factor in the costs to repair or upgrade to a new, more energy-efficient system into the renovation budget. So many of the unhappy homebuyer clients that have spoken out, have spoken out about where their home was located and some of the downsides of living in an area that wasn't elevated the way their home was elevated. And they did.". Erin told Country Living, "The biggest piece of advice I've taken away from them is to keep our marriage and our family first the stuff that's been important to us all along and as long as you do that, you're going to be fine.". Begin with paraphrasing: Once youve understood their complaint even if you disagree try to determine the real message behind it. Notifications from this discussion will be disabled. Its why he called his best friend, Judge Kyle Robertson, before he called 911. To keep your sanity, you have to level set your expectations at the beginning of any project to anticipate that there will likely be a few unexpected setbacks and hurdles along the way, the Napiers say. Aside from starring in a show that puts Laurel in the spotlight, the working couple also makes sure to use American factories to produce their own products. Ben and Erin Napier's love story started in college. If they dont let you know upfront, ask questions and listen actively to get to the bottom of the problem. I was a nervous wreck. Be Nice. Take the charmingly rustic Kollar house from Season 3, which, according toPeople,was listed at $229,000. "After you have all the contracts signed, and they know what your preferences are, they do the design. Updated on October 25, 2022 If you're a fan of Ben and Erin Napier's HGTV series, Home Town, you've probably daydreamed about relocating to Laurel, Mississippi, more than a few times. The rapid nature of the renovations is one big benefit of appearing on TV. I shoot for a first response referencing their feelings, ensuring they understand that I acknowledge their viewpoint. Whenever someone else is responsible for the solution, make sure they follow through. While many original details remained in the run-down interiors, one kitchen feature stood out, and not in a good way. For finishing touches, Erin selects period floral curtains by 1920s-era designer William Morris. It was better than I thought [it would be] in some ways. Swoon. As listing agent Kandace Monsivais told Realtor, "It's bittersweet. And keeping clients happy is key to providing exceptional customer service. Then there was the time a reporter was covering a health story. Email notifications are only sent once a day, and only if there are new matching items. If you're considering moving to lovely Laurel and wondering how to get your property featured on Home Town, fear not because local publication Downtown Laurel has got it covered. We should all be able to agree on this very basic human right. You know I understand he got away with murder, but why throw Ben and his wife in it. Welcome to the Charter Township of DeWitt. But then came the nonsensical moment to end all nonsensical moments. Building an emotional connection is a key aspect in building a long-term relationship. Ben continued on to say, "It took six days," noting, "I hugged her for the first time on a Tuesday, at the yearbook meeting, and we spent every minute that we could together for the next six days. 'Home Town' Shocker! Well have a family reunion there at some point, Phillips says. Who doesnt want to emerge from conflict victorious? To see the couple's Craftsman-era home renovations, dubbed the Holloway house, watch Season 4, episode 11 of HGTV's Home Town. Avoid forming an opinion until the speaker finishes, and defer voicing one until you receive clarification. Read the full article here. Promotional Rates were found for your code. Read world-renowned marketing content to help grow your audience, Read best practices and examples of how to sell smarter, Read expert tips on how to build a customer-first organization, Read tips and tutorials on how to build better websites, Get the latest business and tech news in five minutes or less, Learn everything you need to know about HubSpot and our products, Stay on top of the latest marketing trends and tips, Join us as we brainstorm new business ideas based on current market trends. Every town has their pros and cons. You can, however, tell the client you will inquire about what can be done next. On her Instagram page, Erin gushed,"We can't wait to meet 16 more families and bring 16 homes back to life," describing working on the show as"the honor" of the Napiers' lives. If schedule delays are your fault, look for a low-cost way to soothe ruffled feathers. Why did you leave? February 01, 2017, Published: As John Coleman wrote in Harvard Business Review, "Fault is backward-looking, and responsibility is forward-looking. Aside from watching the show, the audience can also do that by following Erin Napier's online journal, which can be found on the Laurel Mercantile website. Get an email notification whenever someone contributes to the discussion. Six-part series Home Town Takeover airs on Sundays at 7 pm on HGTV in 2021. We can no longer be afraid to stand up for what is right, even at the threat of financial and physical harm. Sooner or later you're going to have an unhappy client. With this flipped layout, the entryway gets an impressive makeover, which Erin decorates with an elegant blue-and-white wallpaper. Everyone should be treated equally under the law. A piece by Realtor explained how Ben and Erin were part of a wave of entrepreneurs who moved back and reinvigorated Laurel's local commerce. And, like a blacklight, it has illuminated all of the stains, blemishes and sinister spatter about our home town that we all knewexisted yet most are too scared to even talk about in public. And keeping clients happy is key to providing exceptional customer service. Not only from them but from others in their network. When they speak up, you not only get a chance to fix the problem, but you can also build loyalty by demonstrating your commitment to their satisfaction. Of course, the new homeowners love the addition. If you're a fan of Ben and Erin Napier's HGTV series, Home Town, you've probably daydreamed about relocating to Laurel, Mississippi, more than a few times. There were more than half a million submissions for the spot, emphasizing just how popular Ben and Erin are. Before rushing to judgment, step back and ask clarifying questions. According to local publication WBRC, the Napiers' impact can already be felt with fans reportedly traveling over to try to catch a glimpse of the couple. simple DIY home improvements you can do in a weekend. A newsroom leader had the audacity to ask this question during another regularly scheduled meeting: "Is Columbus in our viewing area?" Without naming additional names, a random sampling of their nonsensical questions will follow. You may unsubscribe from these communications at any time. However, there were plenty of challenges with the cute cottage she picked. This is where Erin takes the time to write about what she is grateful for in life. Before you pick up a hammer, take a look at these 12 home improvement projects you should never, ever DIY. Apr 27, 2018, 10:58 AM People aren't always blown away in a good way. And, sadly, this retribution by the rich and powerful worked because there is little doubt that the reason WDAM virtually ignored one of the biggest stories of the past decade was because the station executives didnt want Sanderson to pull all those chicken ads from their airwaves. Your clients will perceive your commitment to them based on how quickly you resolve their problems. Then again, youre on the same side here: both seeking a successful outcome. I knew it would be a magical transformation, says Phillips. Even after the show, they [the sellers] renovated every single room. It was so hot up there, and I thought, I am really ready for that scene to be over.. AsHouse Beautifulreported, the busy working mother further clarified in response to a fan comment online that the season was due for release in January. As well as Ben and Erin, the show features many cast members who help them turn around old and often antiquated buildings into houses of dreams. Some of us, in separate meetings where story ideas were shared, asked if there was anything new to the case. She decided to put us on TV and thankfully HGTV loved it and here we are.". This is the first step to opening a dialogue about what went wrong, and eventually, how things can be resolved. The couple announced their split with a statement to People magazine Dec. 12, stating that they had faced . The process to get on the show took months and involved phone interviews as well as a written essay. After reaching out to HGTV and RTR Media, they were advised that, first and foremost, applicants need to be prepared to really sell themselves. When Sandy and Jack first see this Southern-style home, the layout is a little awkward. The spinoff show was announced in January 2020, with People confirming just a few months later that the 8,278-strong town of Wetumpka, Alabama had been chosen to undergo a facelift on the six-part series. Thank you for reading! "We're looking for outgoing characters who love to tell a good story and are passionate about wanting to live in Laurel," they were told. And they did.. The couple still goes about their day-to-day lives. I dont care if its 30 degrees out.. A monster, who on police video seemed a lot more concerned with his own welfare than that of his dying girlfriend, only asking Is she still breathing? twice in the hour after police arrived on the scene. accounts, the history behind an article. For more information, check out our, 8 Phrases to Use When Your Client Is Extremely Unhappy, Pop up for CLIENT & AGENCY HAPPINESS CHECKLIST. Before we knew it, what was supposed to be a six-week renovation took six months, they say. Let's get to know this couple better there's a lot you don't know about Erin and Ben Napier and uncover some of the untold truths of HGTV's sweetest reno show,Home Town. the renovations homeowners regret the most. After Phillips applied and was selected to be on the show, she had to sign paperwork not to see the house until the renovations were complete, no easy feat for new homeowners who are eager to see how the remodeling unfolds. As reported by E!, Erin was aware of Ben before he noticed her. Now, they dont swing the first hammer until absolutely everything they need to complete the job (tiles, paints, nails, etc.) She set her mind on buying a home in Laurel and having it renovated by the Napiers. Your current subscription does not provide access to this content. While the home is staged with furniture from local sellers, some items are specially made for the home, including the bench Ben crafted. What they need is a show-stopping porch. From that moment on I was hooked.". 7 Pretty Summer Porch Makeover Ideas From 'Home Town'. I appreciate everything that Ben and Erin Napier and the HGTV show Home Town has done for Laurel and Jones County. 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